Refund Policy

Last updated: 10/22/2025

AceTEAS is a digital, subscription‑based learning platform. We offer a 1‑day free trial so you can evaluate the product before any charge. Because access is delivered immediately, refunds are limited as described below.

Eligible refunds

  • Duplicate or accidental multiple charges.
  • Technical inability to access the service after payment (and you contacted support promptly).
  • Fraudulent transactions (after investigation).

How to request

Email [email protected] from your account email within 7 days of the charge. Include your full name, the charge date/amount, and a brief description of the issue.

Cancellations

You can cancel anytime from the billing portal. Your access remains available until the end of the current billing period. Future renewals stop immediately on cancel.

This policy does not affect any rights you may have under applicable consumer laws.